Privacy Policy

1. Information we collect

We may collect and process the following types of information:

• Contact information such as your name, email address, phone number and organisation when you complete a form or contact us directly.
• Usage data such as pages visited, time on site, browser type and device information to help us improve our services.
• Service-related information that you provide in the context of consulting, training or delivery engagements.

2. How we use your information

We use your information for the following purposes:

• To respond to enquiries and provide our services.
• To manage our relationship with you, including proposals, statements of work and ongoing engagements.
• To improve our website, content and service offerings based on how visitors use our site.
• To send relevant updates or insights where you have opted in to receive them.

3. Legal bases for processing

Where applicable data protection laws require a legal basis, we process personal data on the basis of legitimate interest, performance of a contract, compliance with a legal obligation or your consent (where explicitly requested and provided).

4. How we share information

We do not sell your personal data. We may share information with:

• Trusted service providers who support the operation of our website, analytics, communications or project delivery.
• Professional advisers such as legal or financial consultants where reasonably necessary.
• Regulators, law enforcement or other authorities where we are required to do so by law.

5. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, including any legal, accounting or reporting requirements. When data is no longer required, we will take reasonable steps to delete or anonymise it.

6. Your rights

Depending on your location, you may have rights regarding your personal data, including:

• Access to the personal data we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of your data, where there is no overriding reason for us to continue processing it.
• Restriction or objection to certain types of processing.

To exercise these rights, please contact us using the details below. We may need to verify your identity before acting on your request.

7. Security

We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. International transfers

Where information is transferred across borders, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

9. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

CoreTech Agile Limited
Email: connect@coretechagile.com
Mobile: +233 262610089